James Dwyer, vice chancellor for University Business Services at Washington University in St. Louis, is responsible for the strategic direction and operational oversight of WashU’s auxiliary enterprises and service centers. The portfolio’s scope covers much of the behind-the-scenes work of running a university, such as dining, parking and transportation, mail services, the bookstore, procurement and supplier diversity, as well as operation of Edison Theatre, the 560 Music Center, the Charles F. Knight Executive Education and Conference Center and the Whittemore House.
Dwyer previously served as assistant vice president for auxiliary business services at Arizona State University, where he supervised teams of both university employees and contract workers at a university with about 80,000 on-campus students and a total population of nearly 145,000 students. In that role he has overseen strategy, operations, fiscal planning and compliance for a wide variety of university services. He also worked to help redesign the organization to improve efficiency and to align business services’ operations with university priorities. Dwyer has also been a key contributor in managing many of ASU’s enterprise-level strategic partnerships.
Previously, he worked in higher education sales and operations, overseeing various campus bookstore locations in Massachusetts, California, Georgia, Colorado and Arizona.
He currently serves as treasurer of the National Association of College Auxiliary Services (NACAS) Foundation and is an at-large member of the national NACAS Board of Directors.
Dwyer earned a bachelor’s degree in social sciences from San Diego State University and a master’s in business administration from the University of Georgia.